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Before you write — quick answers
The questions our support team is asked most often.
Most mailboxes import in under an hour using our automatic migration tool, which brings across your mail, folders, and contacts. Larger archives run in the background while you start using your inbox right away.
Yes. Business plans support custom domains (you@yourcompany.com) with guided DNS setup that takes about five minutes. Our team is happy to help you configure your records.
Email security@sendorchard.com with details and steps to reproduce. We acknowledge reports within 24 hours and run a responsible-disclosure programme for verified findings.
You can export or permanently delete your data at any time from your account settings. For formal access or erasure requests, write to support@sendorchard.com and we'll respond within the statutory 30 days.